Sync products, start answering
Paste your store URL or authorize Shopify / WooCommerce. AI answers sizing, price, and stock from real product data.
- URL crawl / platform sync
- FAQs optional
- Configure in the dashboard
Ecommerce AI support
Every conversation is a chance to convert
Don't just answer questions—help shoppers buy. AI support built for independent stores—from inquiry to conversion, one seamless flow.
7-day free trial · No credit card
Fewer repetitive replies—more time for operations and growth
ShopifyWooCommerceAny site
AI support built for independent stores
Connect your store, sync products, install the widget—three steps to go live.
Shopify OAuth—widget installs automatically
Authorize once to install the chat widget and sync products and orders. Custom sites need one embed snippet.
- OAuth + automatic widget install
- Order lookup cuts WISMO tickets
- Any site: one snippet embed
Usage-based plans, upgrade anytime
7-day free trial, no credit card. Upgrade to Pro or buy top-up packs when you need more—no hidden per-ticket fees.
- Full dashboard during trial
- Auto language detection
- Smart handoff when AI shouldn't guess
Three steps to configure
my-store.com
Product catalogPrices & descriptionsShopify / Woo syncFAQs (optional)
Product catalog✓
Prices & descriptions✓
Shopify / Woo sync✓
FAQs (optional)✓
What sizes do you have in the blue hoodie?
Blue comes in S, M, L, and XL. Want me to check stock for your size?
Website chat
Email alerts
Browser push
Core features
Catalog-driven answers—add FAQs and policies when you have them
Pre-saleCatalog
Auto-pull product catalog
Crawl from store URL; sync via Shopify/Woo; or CSV/manual—no FAQ prep required.
Pre-saleSales
Product-aware answers
AI uses names, descriptions, and prices for sizing, materials, and stock questions.
Pre-saleOptional
FAQs & policies (optional)
Upload returns/shipping notes or common Q&A when you have them—not required to go live.
Post-saleOrders
Order & tracking
Resolve WISMO-style questions with live status and tracking details.
Post-saleHandoff
Smart escalation
Refunds, complaints, and damage cases flag your team with full transcript context.
Pre-saleLeads
Screenshots & contact
Shoppers can upload images and leave email or phone for follow-up.
DeployDeploy
One-snippet launch
Paste on any site. Shopify merchants authorize once—no theme edits.
Unified channels (rolling out)
Website widget is live today—WhatsApp, Instagram, and more are in development.
Website chat
readyOn-site widget that answers instantly and guides shoppers.
Email alerts
readyGet emailed when a handoff needs you—no 24/7 dashboard watch.
Browser push
readySystem notifications while the console is open in your browser.
Social inbox connector on the roadmap.
Instagram / Messenger
plannedUnified social inbox planned.
The questions ecommerce teams handle every day
Shipping & orders
Instant answers on delivery times, carriers, and tracking—fewer WISMO tickets.
"How long to Germany?" → cites your shipping policy
Returns & warranty
Explain return windows and refund steps from your policies. Escalate heated cases to agents.
"Item arrived damaged" → handoff with full transcript
Products & sizing
Answer materials, fit, and availability from synced product data to protect pre-sale conversion.
"Does this run large?" → size guide recommendation
Wholesale & leads
Shoppers can voluntarily leave email or phone in the chat widget for your sales team to follow up.
"Discount for 500 units?" → prompt to submit contact in the widget
Platform integrations
Shopifyready
OAuth, product sync, order lookup, auto widget install
WooCommerceready
OAuth, product sync, order lookup, manual embed code
Any websiteready
One JavaScript snippet, brand color + locale
Standalone catalogready
Store URL crawl, CSV import, or manual products
WhatsAppplanned
Channel connector on the roadmap
Instagram / Messengerplanned
Social inbox planned
Install guides
Read install docsPlatform install guides
Shopify OAuth, WooCommerce embed, or one snippet for custom sites—full walkthroughs on the Install page.
Flexible plans
Transparent usage-based pricing
Free includes the full dashboard. Pro fits one store; Ultimate supports up to 3 sites. Each AI reply counts as one usage.
Every workspace gets a 7-day free trial. No credit card required.
Save 20% with annual billing
Free trial
Free
7-day free trialTry the full workflow1 site + widgetFAQ + document uploadMultilingual streaming AIInbox + human handoffNo credit card
Start freePro
$39/mo
1,000 AI replies / monthSingle-store teams1 store siteCatalog (OAuth / URL / CSV)Order lookup when connectedChat images + optional leadsEmail support · monthly or annual billing
Log in to checkoutUltimate
$149/mo
8,000 AI replies / monthMulti-store brandsUp to 3 store sitesEverything in ProShopify auto widget installTeam inbox + lead managementPriority support · save 20% yearly
Log in to checkoutCommon questions about Repliox
Repliox is catalog-first—built for fast setup and AI auto-replies. No FAQ marathon required; Shopify OAuth installs the widget. Best for independent stores and small teams. Need a large ticket desk or many agents? Other tools may fit better.
Start free—launch AI support today
Start your 7-day free trial. No credit card.